出版时间:2003-1 出版社:电子工业出版社 作者:马丁・克里斯托弗 页数:294
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内容概要
《物流与供应链管理:降低成本与改善服务的战略(第2版)(英文版)》这本书讨论了物流在实现市场、配送网络、制造过程和采购活动这些目标的过程中所扮演的角色,勾勒出了物流在采用服务层级细化市场、探索评估物流效率和服务绩效的方法中所起的作用。
作者简介
作者:(英国)克里斯托弗(Martin Christopher)
书籍目录
1 logistics and competitive strategycompetitive advantagegaining competitive advantage through logisticsthe misson of logistics managementthe supply chain and competitive performancethe changing logistics environmentsummary2 the customer service dimensionthe marketing and logistics interfacewhat is customer service?customer service and customer retentionservicd-driven logistics systemssetting customer service prioritiessetting service standardssummary3 measuring logistics costs and performancethe concept of total cost analysisprinciples of logistics costinglogistics and the bottom linecustomer profitability analysis.direct product profitabilitycost drivers and activity-based costingsummary4 benchmarking the supply chainwhat to benchmark?benchmarking the logistics processmapoping supply chain processessupplier and distributor benchmarkingsetting benchmarking prioritiesidentifying logistics performance indicatorssummary5 managing the global pipelinethe trend towards globalization in the supply chainthe challenge of global logisticsorganizing for global logisticsthe futuresummary6.strategic lead-time managementtim-based competitionthe concept of lead timelogistics pipeline managementlogistics value engineeringthe lead-time gapsummary7 just-in-time and ‘quick response’logisticsthe japanese philosophyimplications for logistics‘quick response’logisticsvendor managed inventorylogistics information systemslogistics systems dynamicsproduction strategies for quick responsesummary8 managing the supply chaincreating the logistics visionthe problems with conventional organizationsdeveloping the logistics organizationlogistics as the vehicle for changethe need for integrationmanaging the supply chain as a networkprocess integration and ecrco-makership and logistics partnershipssupplier developmentsummaryappendix9 leading-edge logisticsthe new organizational paradigmmanaging the supply chain of the futurethe role of information in the virtual supply chainmaking change happensummarylndex
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