跨文化交际中的人际关系管理

出版时间：2007-2  出版社：上海外语教育出版社  作者：HELEN SPENCER  页数：383  
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内容概要

　　《跨文化交际中的人际关系管理》一书从“礼貌理论”为出发点，提出了一个分析言语交际中关系管理的理论框架，并应用相关学科的研究成果，采用跨学科的视角，对言语行为中的关系管理问题进行了文化对比研究，对跨文化交际中的言语行为进行了语篇分析。全书在理论探讨、实证研究和研究方法三个层面上探讨了如何使用语言来促进、维护或威胁和谐的社会关系这一主题。本书主编Helen Spencer-Oatey 博士是关系管理理论研究和文化对交际影响研究的著名专家，目前在英国卢顿大学担任跨文化交际硕士项目的课程主管和英格兰高教拨款委员会e-China 的项目经理。

书籍目录

FiguresTablesContributorsAcknowledgementsTranscription Conventions1 Introduction:Language,Culture and RapportPART ONE:FUNDAMENTAL CONCEPTUAL ISSUES2 Rapport Management:A Framework for Analysis3 Culture as an Explanatory Variable:Problems and PossibilitiesPART TWO:CROSS-CULTURAL PRAGMATICSRESEARCH:EMPIRICAL STUDIES4 ‘It’s not my fault!:Japanese and English Responses to Unfounded Accusations5 Responding to Compliments:British and Chinese Evaluative Judgements6 Telephone Conversations in Greek and German:Suggestions for Further Reading for Part TwoPART THREE:INTERCULTURAL DISCOURSE:ANALYTIC MODELS AND CONCEPTS7 Understanding Misunderstanding:A Pragmatic-Discourse Approach to Analysing Mismanaged Rapport in Talk across Cultures8 Pragmatic Transfer in Intercultural Communication9 Accommodation Theory:A Conceptual Resource for Intercultural SociolinguisticsPART FOUR:INTERCULTURAL DISCOURSE:EMPIRICAL STUDIES10 Argumentation and Resulting Problems in the Negotiation of Rapport in a German-Chinese11 Negative Assessments in Japanese-American Workplace Interaction12 Impression Management in East and West German Job Interviews13 A Problematic Chinese Business Visit to Britain:Issues of FaceSuggestions for Further Reading for Part FourPART FIVE:METHODOLOGICAL ISSUES14 Methodogical Issues in Conducting Theory-Based Cross-Cultural Research15 Data Collection in Pragmatics ResearchIndex