旅游服务英语

出版时间：2012-5  出版社：中国人民大学  作者：黄桂凤//马玉蓉|主编:陈宗华  页数：188  

内容概要

黄桂凤、马玉蓉主编的《旅游服务英语》是根据教育部《高职高专教育英语课程教学基本要求》的精神，为适应海南国际旅游岛建设需要，以满足学生职业生涯和社会经济发展需要为目的，遵循以就业为导向，以职业能力为本位，以岗位要求和职业标准为依据的原则，将行业知识和职业技能渗透到英语教学中来，满足新形势下新一轮高职高专英语教材改革的实际需要而编写的一部教材。
《旅游服务英语》采用项目→模块→任务的方式对教材进行编排和整合，按照完整的导游接待工作流程分为13个项目共13个章节（Chapter），其中前12个项目内容涵盖：接团前的＃←备→接机→入住酒店_商议行程→用餐→途中讲解→旅游观光→购物→娱乐→返回酒店→结账离店→送团等，体现了旅游行业的“吃、住、行、游、购、娱”六大元素；最后1个项目为模拟带团的整体性操练。前12个项目中每个项目由教学目标（Objectives）和
5个模块（Module）构成，这5个模块包括热身、对话、听力、实操和短文阅读：每个模块设计2到3个任务共10个任务（Task）。

书籍目录

Chapter 1  Getting Ready for the Tour
  Module 1  Warming Up
  Module 2  Learning About the Tour Group
  Module 3 Arranging Tou for Tourists
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 2  Meeting Guests
  Module 1  Warming Up
  Module 2  Meeting Guests at the Airport
  Module 3  On the Way to the Hotel
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 3  Checking In at the Hotels
  Module 1  Warming Up
  Module 2  Checking In at the Front Desk
  Module 3  Introducing Hotel Facilities
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 4 Itinerary
  Module 1  Warming Up
  Module 2  Discussing the Itinerary
  Module 3 An Altered Itinerary
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 5  Enjoying the Meal
  Module 1  Warming Up
  Module 2  Having Meals in a Chinese Restaurant
  Module 3  Helping to Order Dishes
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 6  On the Way to the Scenic Spot
  Module 1  Warming Up
  Module 2  Narration on the Way
  Module 3  Introducing the Scenery on the Way
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 7  Sightseeing
  Module 1  Warming Up
  Module 2  Before Enjoying the Scenery
  Module 3  During theTour
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 8  Shopping
  Module 1  Warming Up
  Module 2 At the Souvenir Shop
  Module 3 At the Handicrafts Department
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 9  Entertainment
  Module 1  Warming Up
  Module 2  Before Enjoying Entertainments
  Module 3  OptionalActivities
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 10  On the Way Back to the Hotel
  Module 1  Warming Up
  Module 2  On the Way Back to the Hotel
  Module 3 Where to Visit Tomorrow?
  Module 4  Practice
  Module 5 Supplementary Reading
Chapter 11  Checking Out of the Hotel
  Module 1  Warming Up
  Module 2  Before Checking Out of the Hotel
  Module 3  Checking Out at the Front Desk
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 12  Seeing Guests Off
  Module 1  Warming Up
  Module 2  Checking In at the Airport
  Module 3  Bidding Farewell
  Module 4  Practice
  Module 5  Supplementary Reading
Chapter 13  ASimulated Tour
  Task 1  Five-day Tour of Hainan
  Task 2  Six-day Tour of Beijing
  Task 3  Five-day Tour of Shanghai, Suzhou and Hangzhou.
  Task 4  Four-day Tour of Xi'an
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