60分钟培训领导60 Minute Training Leaders Library Set

出版时间：2004-11  出版社：Oversea Publishing House  作者：Silberman, Melvin L.; Hansburg, Freda  页数：全10册  

内容概要

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Participant’s Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to 　　Express yourself in a straightforward way¾without offending others 　　Stand your ground, tactfully even in the face of resistance 　　Persist with people who fail to follow through on their communications and promises

书籍目录

HOW TO BRING OUT PUTTING OTHERS DOWN  About This Brief Training Session  Self-Assessment  Thinking About Assertiveness  Coaching Tips  Practicing Assertiveness  Try It: Experiments in Change  Bumper Sticker  ReadingHOW TO BRING OUT THE BETTER SIDE OF DIFICULT PEOPLEHOW TO ENCOURAGE CONSTRUCTIVE FEEDBACK FROM OTHERSHOW TO RESOLVE CONFLICT EFFECTIVELYHOW TO ENCOURAGE CONSTRUCTIVE FEEDBACK FROM OTHERSHOW TO CONTRIBUTE TO YOUR TEAM'S SUCCESSHOW TO BRING OUT THE BETTER SIDE OF DIFFICULT PEOPLEHOW TO SPEAK UP WITH OUT PUTTING OTHERS DOWNHOW TO REDOLVE CONFLICT EFFECTIVELYHOW YO CONTRIBUTE TO YOUR TEAM'S SUCCESS